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About CartoPac: Job Openings

Company Overview

CartoPac provides enterprise mobile solutions that manage large scale field asset inventory and inspection programs. Our customers include companies in the oil and gas, electric transmission, engineering and municipal industries.

The rapidly growing mobile market presents exciting career opportunities. CartoPac’s commitment to being the industry leader in mobile technology combined with our location in one of the most desirable cities in the country makes CartoPac an excellent career choice.

Sales Development Resource (SDR)

Job Description

CartoPac International is looking for talented sales professionals to join our growing team.  This position is an entry level sales position with potential for growth and promotion within the sales and marketing organization.  Applicants should have 1-2 years technical sales experience combined with energy or utility industry experience.   Knowledge in GIS and other asset management applications is very beneficial.  The position requires proven attention to detail, excellent written and verbal communication skills, and ability to learn and utilize new software applications. This position would be under the supervision of the Sales Manager.

Primary Responsibilities

  • Build and clean targeting list/databases
  • Highly effective, organized use of Sales and Marketing  automation systems
  • Efficiently move contacts through a detailed sales qualification process
  • Skilled in the  process and tools to clearly understand customers requirements
  • Proficient in the demonstration and use of the CartoPac applications
  • Respond to inbound inquiries and web leads
  • Contribute to the design, implementation and tracking of targeted marketing campaigns

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Solutions Engineer

Job Description

CartoPac International is seeking a talented, motivated individual to join our Professional Services team as an Implementation and Support Specialist.  Under the supervision of the Operations Manager, you will install, configure, and support our suite of software products for our customers. This position is a combination of software implementation for new customers and application support for our valued existing customers. Using our CartoPac-developed tools, you will design and implement customized solutions that meet the needs of each customer. In addition, you will be expected to provide product support for our existing customers and their solutions. 

Our engagements include the deployment of industry-leading software applications and the professional services required to plan, manage, configure, integrate, test, and implement CartoPac solutions. We follow a structured methodology, the CartoPac Way, and proven project management practices. You will work in a project-based environment where accountability, task ownership and meeting deadlines are required. 

The ideal candidate will not only possess the necessary technical skills, but also have excellent written and verbal communication skills. The work environment for our team is fast paced and we hold each other to a high standard of integrity and quality. Additionally, expectations for each team member are maintained at a high level.

Responsibilities include technical leadership, customer relationship management, scope management, business process analysis, implementation of project deliverables, training and project resource coordination.

Required skills:

  • Workflow analysis and design.
  • Application software configuration.
  • User training.
  • Deployment of applications using server technology.
  • Documentation of solution design and user operating procedures.
  • Strong presentation and communication skills.
  • Team Player.
  • High individual accountability.
  • Technical credibility and creativity.
  • Experience with Relational Databases and writing SQL queries.
  • Windows IT experience and troubleshooting ability.
  • Create, manage, and drive customer trouble tickets to resolution.
  • Answer the company support line and emails when scheduled and as needed.
  • Debug customer problems remotely and onsite.
  • Be prepared to debug IT issues frequently.

Desired Skills and Experience

  • 3 or more years of relevant customer support and/or consulting experience.
  • Demonstrated track record of both educational and personal achievement.
  • Solid understanding and use of the following:
    • Microsoft Office
    • Windows Server
    • Microsoft SQL Server
    • Oracle
    • Windows IT and network configuration and troubleshooting
  • Polished organizational, multi-tasking, and prioritization skills.
  • Excellent verbal and written communicator.  Candid, clear, and concise communication style.
  • Ability to work in and contribute to a team environment.
  • A stable and analytical mindset that can handle the frequent stress of multiple priorities.
  • Comfortable working in a creative and complex business environment.
  • Strong critical thinking skills with the ability to triage complex problems, identify root causes, and develop appropriate resolutions.
  • Self-motivated with the ability to manage an active task list, complete time-sensitive tasks and meet deadlines with minimal supervision.
  • Maintain the highest ethical standards and levels of personal integrity.

Additional Desired Skills

  • Degree in Engineering, Information Systems, or Computer Science.
  • Solid understanding and use of the following:
    • Relational databases – Oracle, Esri SDE, MS Access
    • Reporting engines such as SSRS, SAP BI, Crystal Reports
    • Scripting and development
    • Esri products – ArcGIS, ArcCatalog, ArcObjects
  • GIS knowledge.
  • Basic programming experience.
    • SQL queries
    • Scripting in Windows: DOS, Powershell, Python
    • Basic Web Programming concepts: Understanding of Server-Side and Client-Side code and implementation considerations
  • Oil and gas industry experience.
  • Mobile devise and apps including GPS implementation.

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